Terms of Use
Last updated: November 8, 2026
These terms are an agreement between you and Lackin LLC ("we") for the Keel app. If you get Keel from the App Store, Apple's Licensed Application End User License Agreement also applies. By using Keel you agree to these terms.
Not medical advice
Keel is a personal tracking tool. It is not a medical device and doesn't diagnose, treat or prevent any condition. Protein ranges are general information from commonly published guidance. AI meal estimates can be wrong. Keel never recommends medication doses. Always follow your clinician's instructions, and get urgent care for severe symptoms.
Subscriptions
- Keel Pro is an auto-renewing subscription. The price, billing period and any free trial are shown before you buy.
- Payment is charged to your Apple ID or Google Play account (or your card, for web purchases) when you confirm the purchase, or when a free trial ends.
- Subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the end of the current period. You can manage or cancel in your App Store or Google Play account settings.
- If a free trial is offered, any unused part of it ends when you buy a subscription.
- Refunds for App Store and Google Play purchases are handled by Apple and Google under their policies.
Acceptable use
Don't misuse Keel. For example: don't try to break or overload the service, reverse engineer it, or upload content that isn't a photo of food or drink.
Your content
Your logs stay on your device. You're responsible for keeping your own backups.
Changes and availability
We may update Keel or these terms. We'll tell you about material changes in the app. We may change or stop features. If we stop the service, we'll give reasonable notice.
Disclaimers and liability
Keel is provided "as is". To the extent the law allows, we disclaim implied warranties, and our total liability for any claim about Keel is limited to the amount you paid us for Keel in the 12 months before the claim.
Contact
Lackin LLC, through the support page.